
Hospitality Starter Certificate
The essentials of working in hospitality, built for a first job application.
- 30–40 min
- 20-question assessment
- Instant certificate · No experience required
Catalog
Choose practical training for the hospitality role you want to start.
24 certificates

The essentials of working in hospitality, built for a first job application.

Learn how to greet, help and look after guests with confidence.

Everyday safety, hygiene and risk awareness for hospitality venues.

Speak clearly with guests and teammates, in person and on the phone.

Front desk basics: check-in, check-out, reservations and guest care.

Shift routines, guest requests and front office systems for new agents.

Concierge-style guest support, requests and local recommendations.

Room cleaning standards, safety and guest privacy in housekeeping.

Practical room turnaround skills for hotel room attendants.

Luggage handling, lobby presence and guest assistance basics.

Buffet service, food safety and morning shift routines.

Table service from greeting to payment, with allergen awareness.

Service standards across restaurants, bars and hotel F&B outlets.

Reservations, seating plans and first impressions at the door.

Move food safely and accurately between kitchen and floor.

Events, large-group service and banquet set-up basics.

Espresso, milk texturing and coffee counter workflow for beginners.

Bar set-up, core drinks and responsible beverage service.

Support the bar team with stock, ice, glassware and cleanliness.

Counter service, food handling and till basics in a café.

Food safety, prep basics and back-of-house teamwork.

Wash-up systems, hygiene routines and kitchen support work.

Core prep skills, portioning and safe handling of ingredients.

First steps on a section: mise en place, timing and standards.