General Hospitality
Hospitality Starter Certificate
The essentials of working in hospitality, built for a first job application.
- 30–40 min
- 20-question assessment
- Free test · No experience required
€9.90only if you pass
View courseGeneral Hospitality
Hospitality Communication Skills CertificateSpeak with guests and teammates clearly and calmly
Speak clearly with guests and teammates, in person and on the phone. No experience needed — study online, take the free test and get a certificate employers can verify.
- 35–45 min of study
- 20-question assessment
- €12.90 only if you pass
- Verifiable certificate ID
- to complete the course
- 35–45 min
- to complete the course
- 20 short lessons
- 10 modules
- 20 short lessons
- 70% to pass · free retakes
- 20 questions
- 70% to pass · free retakes
- only when you pass
- €12.90
- only when you pass
What you'll learn
Everything you need to know before your first shift
- What great hospitality service looks like
- Professional communication with guests
- Teamwork and shift reliability
- Handling complaints and difficult moments
- Workplace health and safety basics
- Hygiene and presentation standards
- Cultural awareness with international guests
- Time management during busy periods
- Guest privacy and confidentiality
- Preparing for a hospitality job interview
How it works
From zero to certified in four steps
- 01
Study for free
10 short modules written for complete beginners.
- 02
Take the test
20 questions. Score 70% to pass.
- 03
Pay only if you pass
Enter your name, then pay €12.90 securely.
- 04
Get your certificate
Download the PDF instantly — we email it to you too.
Curriculum
Course content
10 modules · 20 lessons · 35–45 min
Where this certificate helps
The training is written for hospitality work anywhere in the world, not one single country.
- Hotels and resorts
- Restaurants and cafés
- Bars and nightlife venues
- Events and catering
- Tourism and travel
Who this course is for
- First-time hospitality workers
- Students and part-time job seekers
- Career changers
- Seasonal workers
- International hospitality job applicants
Your certificate
A certificate employers can check in seconds
Your Hospitality Communication Skills Certificate shows your name, your score and a unique ID. Employers scan the QR code or enter the ID on our verification page to confirm it is genuine.
- Instant PDF download after payment
- Emailed to you as an attachment
- Public verification page for employers
Hospitality Ready
Certificate of Completion
This certifies that
Your Name
has completed the online training and passed the assessment for
Hospitality Communication Skills Certificate
- Date of issue
- 30 September 2026
- Assessment score
- 85%
- Certificate ID
- HR-0000-0000
Scan to verify
This certificate confirms completion of online training and a passed assessment. It is not a government licence or a regulated professional qualification.
Sample
Ready to get your Hospitality Communication Skills Certificate?
Take the free test now. You only pay €12.90 if you pass.
Keep going
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Hospitality Customer Service Certificate
Learn how to greet, help and look after guests with confidence.
- 35–45 min
- 20-question assessment
- Free test · No experience required
€12.90only if you pass
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Hospitality Workplace Safety Certificate
Everyday safety, hygiene and risk awareness for hospitality venues.
- 30–40 min
- 20-question assessment
- Free test · No experience required
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