Closing duties end one service and prepare the floor for the next. They follow a closing checklist shared across the team, from cleaning stations to restocking. After events, the close often includes a full room breakdown and a handover to the next team.
Why it matters
The next shift depends on how well you close. A dirty, unstocked floor means a stressful start.
Key ideas
Closing checklist
Closing jobs split by role or section. Tick jobs only when done, and get a manager's sign-off.
Restock for tomorrow
Refill napkins, condiments, glassware and till rolls, and note anything running low.
Room breakdown
After an event, clear tables, strip linen and stack chairs safely, ready for the next layout.
Step by step
- 1
Wait until guests have left, or work quietly around them.
- 2
Clean all tables, stations and service equipment.
- 3
Restock and relay, or set up the next floor plan.
- 4
Take linen, rubbish and recycling to the right places.
- 5
Switch off equipment and check doors and windows.
- 6
Complete the checklist and write a handover note.
Do
- Help colleagues once your own jobs are done.
- Ask for help lifting heavy tables.
- Note anything broken or missing.
Common mistakes
- Don't rush jobs just to leave early.
- Don't leave cash or card terminals unattended.
- Don't stack chairs higher than your venue allows.
The situation
A conference dinner has ended, and the room must be ready for a 7 am breakfast meeting.
What a professional does
With the team, you strip the tables, send linen to the laundry and stack chairs safely. You set the breakfast layout, restock the side stations and note a wobbly table for the morning team.
Useful phrases
“I've finished my section. What else can I help with?”
“Handover: we're low on napkins and the coffee machine is leaking.”
Pro tip
Before you leave, look at the room the way tomorrow's first guest will see it.
Quick check
Why write a handover note at closing?
Think about it, then show the answer
So the next team knows about problems, low stock or unfinished jobs.